Contact

We can help you choose a bioethanol fireplace and answer questions about orders, delivery or returns.

Email: info@ignislumina.ch
Address: Mateusz Szafruga Handel & Dienstleistungen (IgnisLumina.ch), Schutzengelstrasse 4A, 6340 Baar, Switzerland.

WhatsApp: +41 79 335 46 77
You can send us WhatsApp messages at any time. We reply when available.

For product enquiries, please include the model or SKU; for an existing order, include the order number. Dimensions and details of the intended installation location help us advise you. Do not send full payment card details.

Advice based on product documentation does not replace any necessary professional assessment on site.

Frequently asked questions · Delivery · Returns and faulty products

KONTAKTIEREN SIE UNS

Personal advice

Let us find your perfect fire

Not sure which model suits your room? Write to us – we are happy to advise you personally and without obligation.

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