A bioethanol fireplace is a modern fireplace that runs on liquid bioethanol. It produces real flames without smoke, soot, or ash and does not require a chimney or vent. Ideal for apartments, homes, and offices.

Yes, bioethanol is safe when the products are used according to the instructions. All of our fireplaces are equipped with safety systems. Please always read the included user manual.

The burn time depends on the size of the burner. Typically, a single filling burns for between 1 and 5 hours.

Yes, bioethanol fireplaces produce real heat. Depending on the model, the heating output ranges from 1 to 3 kW.

No! That’s one of the biggest advantages of bioethanol fireplaces. They don’t require a chimney, installation, or a building permit.

We recommend using only high-quality bioethanol with a purity of at least 96%. Use only bioethanol that is specifically designed for fireplaces. Our Premium Bioethanol is ideal for all of our fireplaces.

We accept credit cards (Visa, Mastercard), TWINT, PayPal, and bank transfers.

Orders can be changed or canceled within 24 hours of placement. Please contact us as soon as possible at info@ignislumina.ch.

Delivery takes 3–7 business days after receipt of payment.

Shipping is free for orders of CHF 100 or more. For orders under that amount, a flat shipping fee of CHF 20.00 applies.

We currently deliver exclusively within Switzerland.

Yes, you can return unused products within 14 days of receipt. The items must be in their original packaging and in perfect condition.

All of our products come with a 2-year warranty in accordance with the Swiss Code of Obligations (CO).

Please contact us immediately at info@ignislumina.ch with photos of the defect and your order number. We will work to resolve the issue right away.

By email: info@ignislumina.ch
We usually respond within 24 hours.